ELA’s Safeguarding Page


Our Team

Through extensive experience, the ELA Education team has a deep understanding of the challenges faced by leaders in Health and Social Care settings.

We also understand how to engage stakeholders from diverse cultural and socio-economic communities and offer short courses, a range of apprenticeships, and support solutions to support Health and Social care teams on their journey of continuous improvement.

Meet Our Team

Ali Khan


More than 20 years’ experience in the leadership of Adult Learning and Apprenticeships. He is a qualified PRINCE2® and APM Project Manager, but most of all is passionate about people and making a difference. Ali is the founding director of ELA Training Services.



Charlotte started her career within Health & Social Care in 2009. During this time, she was presented with an award for ‘Front Line Leader’ at the “Great British Care Awards”. After many years working within the management team of a national care franchise, she joined ELA in 2021, where she has been supporting our learners through their Level 2, 3, 5 Apprenticeships.  Charlotte holds a Level 5 Diploma for Leadership in Health & Social Care.

Fuz Zaidi


A Business Management graduate with more than 10 years’ experience working in the FE sector. Fuz has worked in a variety of management roles under MIS and Compliance for Independent Training Providers and Employer Providers. Fuz leads our MIS, Administration, and Compliance division, with a key focus on data integrity and improving efficiency across the division.


Julie Carlon

Julie holds a Level 5 Diploma in Leadership for Health and Social Care, Children and Young People’s Services, a Level 3 in Health and Social Care for Children and Young People, as well as a Level 3 in Assessing Vocational Achievement. She has three years of experience as a Trainer/Assessor and two years as a registered manager of children’s homes. Julie has six years’ experience of working in Adult Services and seven years working for her local authority in children’s services.

Cathyren Buttlers


Cathryn is our Head of Learning Operations, having successfully built and led our Health & Social Care division. Cathryn supports the Apprenticeship Team Leaders and Functional Skill team across all provisions to ensure the highest possible levels of customer service, operational efficiency and progress in learning.



Amy heads up our team of Function skills and ALS lead specialists and has been teaching English and Maths at different levels for nearly 20 years in various settings. Amy also has vast experience in leading Quality Assurance and holds a Certification in Education, a Level 7 in Teaching People with Specific Learning Difficulties, and a Level 5 in Teaching English.

Sandra (1)


Sandra is our Head of Quality at ELA and has been working within the Adult Education & Skills sector for over 20 years. Sandra is a Qualified Assessor and Quality Assurer holding a Level 5 Leadership & Management qualification, Certificate in Education, Qualified Teaching Status, as well as her Advanced Teaching Status. Sandra is a Fellow Member of the Education and Training Foundation (ETF) and is recorded on the Professional Status Register as well as the Chartered Teacher Directory.



Wendy is a member of our Functional Skills team. In addition to having delivered Maths & English, Wendy has also delivered employability, digital skills, and mentoring to help people back into work. Wendy enjoys supporting learners to gain confidence within subjects to help them believe in their ability to succeed.



Sonia has over 7 years’ experience as a Qualified Teacher and also works in our Functional Skills Team. Working throughout different key stages in schools, colleges, and remote settings, she has been delivering both GCSE and Functional Skills Qualifications to a wide variety of learners. She holds a BA in English & Drama, a Postgraduate Teaching Degree, and a Master’s in Education Practice


Sharon Weekes

Having previously worked in a six bedded, residential, home for children and young people with autism, learning disabilities and/or complex needs, Sharon has a proven track record of working with children in a supportive and educational setting, for over 10 years. During this time gained her Early years qualifications Level 3 Teaching and Learning and Level 4 Children and Young People Residential.



An Apprenticeship Team Leader for Health & Social Care, Sarah has been in the Health & Social Care Sector for over 15 years, working for NHS in mental health and as a manager of a residential care home. Sarah is a qualified Assessor and holds the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice, as well as a Level 5 Diploma in Leadership for Health & Social Care.


Sofia Manansala

Sofia is an Administration Officer supporting key administrative functions of the business supporting regulatory compliance. Sofia provides specialist support to the Adult Education Budget and Health and Social Care Apprenticeship provision. She also coordinates and processes the registrations with awarding bodies. Sofia strongly believes in positive mental attitude to pave the way to achieve her goals.

Leean Woods


After working in Health and Social Care, Leanne re-trained as an Adult Education Tutor/Assessor as she wanted to pass her knowledge and experience on to others to help them progress in their role. Leanne has been delivering and assessing qualifications for 7 years and is passionate about supporting others to achieve their qualifications. She enjoys contributing to best practice to ensure the vulnerable receive a high quality of care.

Samantha hudson


Sam is ELA’s Onboarding Team Leader responsible for supporting an individual’s application process from first meeting to introducing them to their assessor. She has a passion for learning and both prior to and alongside her own career in the Health & Social Care Sector, developed a unique set of skills that including many that support mental health and well-being specifically self-esteem & resilience building, and meditation.

Lyndsey Ramshead Picture

Lyndsey Ramshead

Lyndsey entered the care sector at the age of 16 and worked her way up the ladder, covering many roles finally reaching a care manager role for a domiciliary care provider. Lyndsey also has experience working in residential and hospital settings. Through her time in care work she has gained Health and social care levels 2,3 and 5 qualifications, her assessors award and IQA award.

Sandra Fagan Picture

Sandra Fagan

Sandra started as an assessor around 30years ago working in the pharmaceutical industry gaining the D32/33 award before moving onto the A1 award, with GSK closing she then moved over to the health and social care sector completing all relevant training to become competent in the business.  She has achieved her teaching and IQA awards along with functional skills at level 2.  she assesses at levels 2 & 3 which she really enjoys as she likes to see learners succeed