ELA’s Safeguarding Page


TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

TQUK Level 2 Certificate In Understanding
Behaviour That Challenges (RQF)


At ELA, we combine a wealth of industry experience with a passion for learning, and a 10-year track record of delivering publicly and privately funded training. We believe in delivering high-quality, blended learning solutions that have a real impact on the individual and their practice in the workplace, not just training for training’s sake. Our team has accumulated decades of experience in delivering Early Years and Health and Social Care courses and working in the Early Years and Health and Social Care sectors.

This qualification develops your understanding of challenging
behaviours and the principles of supporting individuals. You will gain an understanding of legislation, how to prepare to manage incidents and behaviours and gain an understanding of their own role in providing support.


Learning Journey:

  • Virtual induction meeting with your dedicated Tutor
  • 12-week online learning through the EQUAL
    platform with resources to support written assessment
  • Access to a dedicated tutor for support throughout the
    program via email, phone-call or virtual meetings
  • Virtual course review meeting for assessment feedback
    and discuss practical application in the workplace


Progression opportunities

●TQUK Level 2 Certificate in Understanding Autism

●TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes

●Level 2 Diploma in Health and Social Care

●Level 3 Diplomas in Health and Social Care (Adults) for England

Upon successful completion of this course, you will gain an understanding of:
● Understand how to recognise that an individual’s behaviour has the potential to intensify
● Understand legislation and support relevant to behaviour that challenges
● Understand how to prepare to manage an incident of behaviour that challenges
● Understand how to manage a situation when an individual is acting in a challenging manner
● Understand own role in providing support following an incident of challenging behaviour

What Values Do We Add at ELA?

Flexible and Engaging

Blended delivery models to ensure flexibility and convenience, without compromising on quality

Passion for Well-being

We are passionate about mental health and well-being inside and outside the workplace

Customer Service
Government funding available to support with training costs

Continual review of our curriculum to deliver strong intent, implementation, and impact of learning

Personal Tutor

Collaborative employer engagement to enhance learner support and practical workplace application

Learner Centred
Supporting learners’ individual pace and catering to their unique learning styles